Omago documentation

Learn how to set up and run your Omago AI customer-service agent — create an agent, add your knowledge base, connect channels, build flows, and manage billing.

Omago is a 24/7 AI customer-service agent for small businesses. It answers enquiries on your website, WhatsApp, and Telegram, captures leads, and books appointments — so you never miss a customer. This guide is organized by what you are trying to do, not by where things sit in the menu.

Conventions

  • Bold names are labels you will see in the Omago dashboard.
  • Screenshots are taken from the English dashboard; the app itself also runs in your language.
  • Stuck? Use the Ask bar at the bottom of any page — it is Omago answering questions about Omago.
Getting startedCreate your first Omago agent, test it, and go live in minutes.Building your agentShape your agent's instructions, personality, language, and model — and review its conversations.Channels & deployPut your agent on your website, WhatsApp, and Telegram — and brand it to match.