Omago documentation
Omago is a 24/7 AI customer-service agent for small businesses. It answers enquiries on your website, WhatsApp, and Telegram, captures leads, and books appointments — so you never miss a customer. This guide is organized by what you are trying to do, not by where things sit in the menu.
Where to start
Getting startedCreate your first agent, test it, and go live in minutes.Building your agentShape instructions, personality, language, and model.Channels & deployPut your agent on your website, WhatsApp, and Telegram.
All guides
Everything in this documentation, grouped by stage:
- Get started: Getting started
- Build: Building your agent, Knowledge base
- Deploy: Channels & deploy, Flows & automations
- Manage: Billing & team
Conventions used in this guide
- Bold names are labels you will see in the Omago dashboard.
- Numbered steps are actions to take in order.
- Screenshots are taken from a live workspace, so what you see here matches your dashboard.
- Stuck? Use Ask AI at the top of any page — it is Omago answering questions about Omago.